Staff Answer
May 27, 2026 - 02:30 PM
If your package arrives damaged, please contact us right away so we can help:
• Phone: (844) 539-4462
• Email: support@key4.com
• Support ticket: https://www.key4.com/submit-a-ticket
Please include photos of the package and the damaged item(s) — this helps us file a carrier claim and get a resolution to you faster. If you purchased Extend Shipping Protection, we can also help you start that claim.