Staff Answer
May 27, 2026 - 02:47 PM
Lishi tools have a special policy:
• Unused / brand new: returnable within the standard 30-day window.
• Verified (scratch-off code revealed): non-returnable. Each Original Lishi tool has a verification label on the back with a scratch-off code. Once that code has been scratched off, the tool is registered to a user and cannot be returned.