Staff Answer
May 28, 2026 - 08:55 AM
At a glance:
• What they protect: Product Protection covers the device itself once it's in your hands; Shipping Protection covers the shipment to your door.
• When they apply: Product Protection covers accidental damage from day one and adds failure protection after the manufacturer's warranty ends; Shipping Protection applies only between our warehouse and your delivery address.
• What's covered: Product Protection covers accidental damage (drops, breaks, spills), mechanical failure, and electrical failure; Shipping Protection covers lost, stolen, and damaged packages.
• Pricing: Product Protection is sold in term lengths shown on the product page (price depends on the device); Shipping Protection is a small percentage of your order total.
• Where you add it: Product Protection appears on the product page; Shipping Protection appears at checkout on the shipping-method step.
