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Terms & Conditions

July 9, 2025

1. Company Information

KEY4 INC
2061 Wright Ave, Ste A6
La Verne, CA 91750
Email: legal@key4.com
Phone: (844) 539-4462

2. Use of Website

You may access and use this website for lawful purposes and in accordance with these Terms. Any misuse or unauthorized use of the website or its content is strictly prohibited. Users must be at least 18 years old to create an account or make purchases.

3. Intellectual Property

All content on this site, including logos, images, product descriptions, videos, and written materials, is the property of KEY4 INC or its licensors. You may not copy, republish, reproduce, or redistribute any part of the site without written permission, unless expressly permitted.

4. Cookies

We use cookies to enhance your browsing experience. By using our website, you consent to our use of cookies as described in our Privacy Policy.

5. Accounts & Security

You are responsible for maintaining the confidentiality of your account and password. You agree to provide accurate and current information and to notify us immediately of any unauthorized use of your account.

6. Locksmith Products and Legal Compliance

Certain products sold on our website, such as locksmith tools, programmers, and key cutting machines, are intended for professional use only. By purchasing such items, you:
- Acknowledge that you are a qualified professional or have legal authorization to purchase and use these items.
- Agree to comply with all applicable local, state, federal, or international laws regarding possession and use of locksmith supplies.
- Understand that some U.S. states (including CA, IL, NJ, TX, and others) require a locksmith license. Buyers in those states must ensure compliance before purchase.
- Agree to review and accept our Acknowledgment and Liability Policy prior to purchasing such products.

For purchases involving locksmith supplies, customers must review and agree to our Acknowledgment and Liability Policy, which outlines eligibility, usage limitations, and legal compliance requirements.
KEY4 INC reserves the right to verify your credentials and deny or cancel any order if misuse is suspected or if legal requirements are not met.

7. Returns & Exchanges

Returns are subject to the terms outlined in our official Return Policy. This includes:
- Eligibility window
- Non-returnable items (e.g., OEM keys, electronics, cut keys)
- Restocking fees
- Shipping responsibility

All returns must be approved in advance and sent to:
KEY4 INC, 2061 Wright Ave Ste A6, La Verne, CA 91750

8. Shipping

Please refer to our full Shipping Policy for delivery timelines, domestic and international service availability, rates, and liability disclaimers.

9. Payments

We accept Visa, MasterCard, PayPal, and other secure payment methods. Payments are processed via PCI-compliant gateways such as Authorize.net. Your payment information is never stored on our servers.

You must:
- Provide current, complete, and accurate billing and account information
- Retain a copy of all transaction records and merchant terms

Multiple transactions may appear separately on your bank statement.

10. Product Availability & Order Limitations

Product availability is subject to change without notice. We reserve the right to:
- Correct product errors (e.g., pricing or description)
- Limit or cancel orders at our discretion
- Deny sales to resellers, distributors, or any party we believe may misuse our products

11. Disclaimer of Warranties

Our website, products, and services are provided "as is" and "as available" without any express or implied warranties. We do not guarantee the website will operate uninterrupted or error-free.

12. Limitation of Liability

To the fullest extent permitted by law, KEY4 INC is not liable for any indirect, incidental, or consequential damages resulting from use of the site or any products or services purchased.

13. Indemnification

You agree to indemnify, defend, and hold harmless KEY4 INC from any claims or damages arising from your use of the site, breach of these Terms, or violation of applicable laws.

14. Modifications

We may update these Terms at any time by posting a revised version on this page. Continued use of the website after changes constitutes your acceptance.

15. Governing Law

These Terms and any disputes are governed by the laws of the State of California. Venue shall be exclusively in the courts of Los Angeles County.

Questions?

Email us at legal@key4.com or visit our Contact Page.

Last Updated: July 9, 2025. These Terms and Conditions may be updated by KEY4 INC from time to time. We encourage you to review them periodically. Continued use of your account or purchases after any updates signifies your acceptance of the revised terms.